About ConfluenceOS
ConfluenceOS is a product of OpenOS Technologies Pvt Ltd, built to make AI-powered customer operations accessible to businesses of all sizes.
Our Story
OpenOS Technologies Pvt Ltd is building ConfluenceOS from a simple observation: customer support is still fragmented. Long wait times, repetitive questions, and frustrated agents remain the norm for too many teams.
We believed AI could change this. Not by replacing human agents, but by empowering them. By handling the routine, AI lets humans focus on what they do best — showing empathy and solving complex problems.
Today, we serve over 1,000 companies across India and beyond, from startups to enterprises, helping them deliver exceptional customer experiences at scale.
Our Values
The principles that guide everything we do
Customer Obsession
Every feature we build starts with customer feedback. Your success is our success.
Move Fast
We ship early, iterate quickly, and continuously improve based on real-world usage.
Care Deeply
We care about our customers, our team, and the impact we make on the world.
Win Together
Collaboration over competition. We build partnerships that last.
Leadership Team
The people building the future of customer support
Raj Patel
CEO & Co-Founder
Priya Sharma
CTO & Co-Founder
Amit Kumar
VP Engineering
Sarah Chen
VP Product
Michael Brown
VP Sales
Deepa Nair
VP Customer Success
Backed By The Best
We're proud to be backed by leading investors who share our vision.
Join Our Journey
We're always looking for talented people to join our team.