Terms of Service
Last updated: January 1, 2026
1. Agreement to Terms
By accessing or using ConfluenceOS (“Service”), a product of OpenOS Technologies Pvt Ltd, you agree to be bound by these Terms of Service (“Terms”). If you disagree with any part of these terms, you may not access the Service.
2. Description of Service
ConfluenceOS is an AI-powered customer support platform that provides:
- Automated customer support through AI agents
- Multi-channel communication management
- Analytics and reporting tools
- Integration with third-party services
3. User Accounts
You are responsible for safeguarding your account credentials and for any activities or actions under your account. You must notify us immediately of any unauthorized access or security breach.
4. Acceptable Use
You agree not to:
- Use the Service for any unlawful purpose
- Attempt to gain unauthorized access to our systems
- Transmit viruses or malicious code
- Interfere with other users' use of the Service
- Violate any applicable laws or regulations
5. Data and Privacy
Your use of the Service is also governed by our Privacy Policy. By using the Service, you consent to the collection and use of information as described in our Privacy Policy.
6. Payment Terms
Paid subscriptions are billed in advance on a monthly or annual basis. All fees are non-refundable except as required by law. We reserve the right to change pricing with 30 days notice.
7. Intellectual Property
The Service and its original content, features, and functionality are owned byOpenOS Technologies Pvt Ltd. ConfluenceOS is a product name and platform operated byOpenOS Technologies Pvt Ltd, and is protected by international copyright, trademark, and other intellectual property laws.
8. Limitation of Liability
In no event shall OpenOS Technologies Pvt Ltd be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use or inability to use the Service.
9. Termination
We may terminate or suspend your account immediately, without prior notice, for any breach of these Terms. Upon termination, your right to use the Service will cease immediately.
10. Changes to Terms
We reserve the right to modify these Terms at any time. We will provide notice of significant changes. Your continued use of the Service constitutes acceptance of the modified Terms.
11. Contact Us
If you have questions about these Terms, please contact us at:
Email: legal@confluenceos.com
Company: OpenOS Technologies Pvt Ltd
Address: India