Documentation
Everything you need to build, integrate, and scale with ConfluenceOS.
Popular:How to create your first AI agentSetting up WhatsApp Business integrationUnderstanding AI classificationConfiguring SLA policiesAPI authentication best practices
Getting Started
Learn the basics and get up and running quickly.
- Quick Start Guide
- Account Setup
- First AI Agent
- Dashboard Overview
API Reference
Complete API documentation for developers.
- Authentication
- Tickets API
- Customers API
- Webhooks
Integrations
Connect ConfluenceOS with your favorite tools.
- WhatsApp Business
- Salesforce
- Zendesk
- Shopify
AI & Automation
Configure AI agents and automation workflows.
- AI Agent Setup
- Prompt Engineering
- Knowledge Base
- Routing Rules
Security & Compliance
Security best practices and compliance guides.
- Data Privacy
- Access Control
- Audit Logs
- GDPR Guide
Best Practices
Tips and strategies for optimal results.
- Agent Training
- Response Templates
- SLA Management
- Analytics Tips
API Quickstart
Start building with our REST API in minutes
Create a Ticket
curl -X POST https://api.confluenceos.com/v1/tickets \
-H "Authorization: Bearer YOUR_API_KEY" \
-H "Content-Type: application/json" \
-d '{
"subject": "Need help with my order",
"message": "Order #12345 hasn't arrived yet",
"customer_email": "customer@example.com",
"priority": "high"
}'Full API documentation is available on request. Contact our team for access.
Can't find what you're looking for?
Our support team is available 24/7 to help you with any questions.