Changelog
See what's new in ConfluenceOS. We ship updates weekly.
v2.5.0January 2, 2026
- featureSocial Listener - Monitor brand mentions across platforms
- featureAI-powered sentiment analysis for social mentions
- improvementImproved response time for AI agents by 40%
- fixFixed WhatsApp message delivery status sync
v2.4.0December 15, 2025
- featureCustomer 360 view with complete interaction history
- featureSLA timer visualization in inbox
- improvementRedesigned analytics dashboard with prescriptive insights
- fixFixed timezone issues in ticket timestamps
v2.3.0December 1, 2025
- featureVisual flow builder in Studio
- featureMulti-channel routing rules
- improvementEnhanced knowledge base search with semantic understanding
- fixFixed duplicate ticket creation from email
v2.2.0November 15, 2025
- featureInstagram DM integration
- featureBulk ticket actions
- improvementFaster load times across all dashboards
- fixFixed SSO authentication for Azure AD
v2.1.0November 1, 2025
- improvementNew dark mode UI theme
- improvementResponsive design for mobile devices
- fixFixed agent assignment notifications
- fixFixed CSV export encoding issues
v2.0.0October 15, 2025
- featureComplete platform redesign
- featureAI-powered L0 classification
- featureNew Studio visual editor
- featureUnified Inbox experience
- improvementAPI v2 with improved performance
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