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Changelog

See what's new in ConfluenceOS. We ship updates weekly.

v2.5.0January 2, 2026
  • featureSocial Listener - Monitor brand mentions across platforms
  • featureAI-powered sentiment analysis for social mentions
  • improvementImproved response time for AI agents by 40%
  • fixFixed WhatsApp message delivery status sync
v2.4.0December 15, 2025
  • featureCustomer 360 view with complete interaction history
  • featureSLA timer visualization in inbox
  • improvementRedesigned analytics dashboard with prescriptive insights
  • fixFixed timezone issues in ticket timestamps
v2.3.0December 1, 2025
  • featureVisual flow builder in Studio
  • featureMulti-channel routing rules
  • improvementEnhanced knowledge base search with semantic understanding
  • fixFixed duplicate ticket creation from email
v2.2.0November 15, 2025
  • featureInstagram DM integration
  • featureBulk ticket actions
  • improvementFaster load times across all dashboards
  • fixFixed SSO authentication for Azure AD
v2.1.0November 1, 2025
  • improvementNew dark mode UI theme
  • improvementResponsive design for mobile devices
  • fixFixed agent assignment notifications
  • fixFixed CSV export encoding issues
v2.0.0October 15, 2025
  • featureComplete platform redesign
  • featureAI-powered L0 classification
  • featureNew Studio visual editor
  • featureUnified Inbox experience
  • improvementAPI v2 with improved performance

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