The Unified
Customer Intelligence
Platform
Consolidate every customer conversation across WhatsApp, Email, Voice, Chat, and Social into one AI-powered platform. Build agents visually. Get prescriptive insights.
TRUSTED BY INNOVATIVE COMPANIES
Everything you need to deliver
exceptional customer experiences
One platform to consolidate, automate, and optimize your entire customer operations.
AI Agent Studio
Build intelligent agents visually. Connect channels, configure behaviors, and deploy in minutes.
Unified Inbox
All customer conversations in one place. WhatsApp, Email, Chat, Social — unified with AI assistance.
Prescriptive Analytics
Not just dashboards — actionable insights that tell you exactly what to fix and how.
Social Listener
Monitor brand mentions across social media. Detect sentiment shifts before they become crises.
Customer Identity Graph
One view of every customer across all channels. Phone, email, social — unified automatically.
L0 Auto-Classification
AI classifies every message instantly. Intent, sentiment, priority — auto-filled and routed.
Connect every channel
80+ integrations including WhatsApp, Email, Voice, Social, CRM, ERP, and more.
Loved by customer teams
See why leading companies choose ConfluenceOS
“ConfluenceOS reduced our response time by 70% and our support team finally has visibility into every conversation.”
“The AI classification is incredible. It routes tickets perfectly and our agents love the suggested responses.”
“We replaced 4 different tools with ConfluenceOS. The unified inbox alone is worth the investment.”
Simple, transparent pricing
Review packaging and connect with our team for the right rollout plan.
- 10,000 tickets/month
- 10 agents
- ₹10,000 AI credits
- All channels
- Priority support
- Unlimited tickets
- Unlimited agents
- Custom AI credits
- SSO/SAML
- Dedicated support
Ready to transform your
customer experience?
Join 500+ companies using ConfluenceOS to deliver faster, smarter, more personalized support.